Skywatcher virtuoso gti mount bricked

[Jonathancilia]

Hi guys today i tried to do a firmware update to my skywatcher virtuoso heritage 150 Gti mount and an error popped up before it updated that says: "Firmware update failed, cycle power to motor controller and try again!"

Before the wifi update the wifi name was synscan_2bf now it is just synscan, i can connect to it however the synscan app cant, i cannot use the mount! I tried as the manual said to keave for 1 hour to reset the wifi config but it still doesnt work, the wifi name is just "Synscan"

[Lady Fraktor]

Hello,
Have you tried to contact Skywatcher tech support? They may be able to figure something out.
If you bought the mount from a shop is it still under warranty?

Was there a reason that you needed to update the mount?